FROM COLBY WITH THANKS

[Alison J Stevens]

This has been past to me and it has some very useful info about how the SS work and their most up to date procedures etc.

Please share,

I am sending you the following information in the public interest. 

* Please bring this to the attention of those that are giving public addresses on the state of the nation *

The new computer system for Social Work is being rolled out across the country as we speak.

The following link is a UK government contact database with some direct dial numbers and direct emails in not published anywhere else.

http://www.proceduresonline.com/resources/keywords_online/nat_cont/...

The following links are the actual manuals that social work teams are operating by and therefore with flow charts and tick boxes there will be a further dumbing down of social work which incidentally follows the model used by most 'call centres in India',

• Have you ever tried to get one of the call centre staff to think outside of the box?

• Ever phoned a technical support line and had a good experience?

http://www.proceduresonline.com/westyorkscb/

http://www.proceduresonline.com/bradford/childcare/chapters/quick%2...

http://leedschildcare.proceduresonline.com/chapters/quick%20guide.html

http://www.proceduresonline.com/bromley/childcare/chapters/quick%20...

http://www.londoncp.co.uk/procedures/contents.html




The lady on the following link, whom I have written about appears to be one of the people rolling out these changes.

http://socialservicehell.org/index.php/news/213-eleanor-brazil-dire...


Is this what we want for Britain? A 'call centre in India' style setup to deal with individual issues that are not only unique, but highly complex.

At what cost do these changes come both financially and culturally?

The time is now to oppose these changes and measures.